Lasting business change

Implement, operate and optimise

The key to successful, lasting business change is to continuously review the situation and take steps before stagnation and complacency. We constantly assess services from multiple angles; have the user needs changed, are there legislative drivers, is your technology fit for purpose and are there new market players you should keep an eye on? All of these questions should be reviewed on a regular basis, whilst also managing the dependencies.

Who we’ve engaged with

VisitBritain needed a tourism product that was “international ready”, could educate industry and enable distribution. They appointed Rainmaker to scope, test and develop a solution and in June 2019 TXGB was launched and also written into the UK Sector Deal for Tourism. Rainmaker is now working in partnership with Visit Britain to run, integrate and optimise the platform in order to drive positive change and growth in this sector.

We managed a comprehensive digital change programme.

We helped drive significant improvements in the SEN service provision.

We used new digital solutions to transform the customer experience.

“TXGB will drive bookings for the hundreds of thousands of tourism businesses in England by making it easier for them to access new markets. England’s tourism product will be on show internationally to global distributors and their customers, promoting the latest tourism products, services and experiences, driving bookings and inbound tourism across the country.”

Carol Dray

Commercial Director, VisitBritain

How we do it

The Rainmaker Way

Our approach allows for adaptation, agility and accepts that the one constant we have to accept and architect for in order to succeed, is change. Our approach therefore is to ensure that you embrace this fact and use a proven framework to put your services in a state of perpetual readiness to change in line with needs, innovation or constraints should they arise.

Learn more

Let’s make a difference

Speak to an expert

Head of Strategic Growth

Christina
Hammond-Aziz

Christina has extensive experience in leading major transformation and change programmes across both the public and private sectors.

Partnership

Jamal Burns

Jamal is a highly experienced senior consultant who has managed many strategic partnership programmes as well as large scale business transformation and growth initiatives. 

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