Co-create services that delight. Deal with legacy. Make change stick.

See How

Strategic Vision

that has both a digital and business focus

In order to create an aligned and adaptive Digital Roadmap you need a clear and aspirational Vision.

Not one that is created by a third party or created in a silo within your team. But rather a Vision that is co-created with and subsequently bought into by the business. It must take into account your business objectives, the issues that stand in the way of achieving those and it must challenge and inspire you. It must be underpinned by a set of values that support it. And it must be underpinned by a set of Guiding Principles that is ratified and understood by the business. We call this Clarity of Purpose.

Digital Strategy and Architecture

dealing with legacy

Extending beyond technology to include culture, process, collaboration and adoption of an approach that has been co-created.

Rainmaker works with your business to ensure that your Digital Strategy is adopted as a key business imperative. In order to avoid the legacy mistakes of the past, Rainmaker uses value mapping techniques to define your business architecture. We compare your ‘as is’ environment to your aspirational “to be” state. We look at all the components of your business in order to determine inefficiency, waste, duplication and to identify where your efforts should be focussed in order to achieve your vision.

Service and Product Design

with your users at the heart

At Rainmaker, we use Service Design to align your business with the needs of your clients, your market and the pace of innovation.

Most importantly, we ensure the needs of your people are defined to meet these external forces. We want your employees to get more done, your customers to be inspired and your market share to grow. And we apply those same disciplines to designing great products for ourselves, our clients and sometimes the citizen as well.

Plan, Optimise, Implement and Run

using Blueprints, Roadmaps and Iteration

We’ll clearly define how to take logical clusters of your business components and apply design in a way that ensures we deliver your Vision

We work with your team to bring together what we have learnt from the Value Mapping and User Research and apply our Design Thinking in terms of creating output that has clear outcomes, is measurable, is not complex and allows for experimentation and iteration. It is these Blueprints and Playbooks that become your Digital and Business Roadmap. And we are perfectly placed then to partner with you to optimise, implement and run the services we have co-created with you.

Rainmaker is a digital business

[r]evolution company

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