TMF Group.

Helping TMF transform for the digital age.

Client overview

TMF Group is the global expert in local business. With a network of offices across over 80 countries, TMF Group has the in-country expertise and knowledge to help businesses (of all sizes) expand and operate both within and beyond their home markets.

Key Deliverables

Strategy
Service Design
Delivering transformation

The challenge.

TMF Group is a global professional services firm providing accounting, tax, payroll and HR services. The company employs over 6,000 staff across 100 offices in over 80 countries with a client base including Fortune 500, FTSE 250 and other multinational companies looking to expand internationally.

Recognising the need to change to stay competitive, TMF Group were looking to seize the opportunity and transform their business for the digital age.

As part of this they knew they needed to modernise their IT infrastructure, freeing them from legacy technology and cutting costs, to allow them to reinvest in an ambitious growth programme to meet their 2020 objectives.

The work.

Rainmaker started with ‘Why’, helping the leaders clarify their vision, values and addressing the core issue of tackling process automation. This enabled the leaders of TMF to think beyond ‘keeping the lights on’ and start the process of innovation and differentiation in their market.

Our team then guided TMF through our Transformation Planning process, uncovering the needs of the business, the clients and the market trends. We consulted with senior leaders globally, drawing out their goals, needs and challenges. We mapped their technical architecture to work out how to drive savings whilst also enabling innovation. We then analysed their current IT strategy and in-flight programmes in order to position the company for success.

 

The outcome revealed three priority focuses:

•   improving mergers and acquisition integration

  enabling rapid product development

  reducing IT spend whilst making the customer and employee experience better

 

Our team then worked collaboratively with the business and IT, sponsored at C-suite level, to deliver these outcomes.

Rapid prototype example

“There is no way on earth we could have

done this alone”

Jonathan James

CIO . TMF Group

The impact.

Within just three months our team delivered:

Blueprints for a transformed client experience.

A brand new M&A end-to-end lifecycle.

Helping reposition TMF Group as an innovative, forward-thinking, global brand
This will ensured faster, more effective integrations

Means to unlock over £5M in IT run spend.

£900k of which was delivered in weeks
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