5 lessons for senior leaders frustrated with the status-quo

5 lessons for senior leaders frustrated with the status-quo

All great leaders — whether private or public sector — have these three questions on their lips right now: “What do our customer’s really want?” “How can we design and launch something they’ll use time and time again?” “And how can we actually make this happen in...
How we helped HS2 succeed by design

How we helped HS2 succeed by design

One challenge High Speed Two (HS2) were facing was that rapid growth meant they didn’t have a clear picture of their users and their needs; the people across HS2 are busily designing, managing, consulting, or otherwise supporting the development of the railway. Lior...

Funding transformation part 3: Identifying the opportunities

Here, I take a closer look at how to understand your current spending in order to spot opportunities and deliver quick wins. The core information that you will need to know, in order to use your understanding of the organisation and its goals to diagnose cost savings...