We’re extremely proud to be working with Croydon Council.
Last week we attended a pretty unique event – an all-supplier networking day with all the companies that are helping the Council design the future of their technology service.
For the last couple of years, the Council has been working through a programme of changing the way they deliver core technology services, including things like the service desk, desktop support, networks and hosting, telephony, printing and so forth.
As the Council’s transformation partners, we have supported them with a programme of work that has seen a new operating model introduced for core technology provision – moving from a single supplier of these services to a mixed model, where dedicated suppliers for individual components are used, alongside some in-house delivery.
Key to this new model is a collaborative approach, where the Digital Service and the Council’s delivery partners come together to find new ways to better meet the needs of the users. Bringing the digital culture of openness, transparency and cooperation to their work in service operations should see greater levels of innovation and user satisfaction emerge.
We’ve just returned from an incredible week in South Africa…
We are thrilled to announce that Rainmaker Solutions has secured a place on the Crown Commercial Services’ (CCS) fourth iteration of…
The Brexit countdown is on… As I’m writing this it is exactly 44 days, 2 hours, 37 minutes and 16 seconds until the UK officially leaves the EU and many organisations are bracing themselves for what’s to come.