Adapting Your Strategy

for a Changed World

Responding to an uncertain and changing future.

No one knows quite what future awaits the post-COVID-19 world. But things will never be the same. Your operating environment has been disrupted and unknown opportunities and threats await. Being agile now in response to COVID-19 is a tactical necessity. But being agile is the new strategic advantage in the future; the way you think, design, act, embed and iterate change.

Solution

In an uncertain and fast changing world, adopting an agile approach will help you move at pace to establish new ways of working and enable you to prepare for and respond rapidly to new opportunities and risks.

Scope

• Clarity of Purpose to establish the strategic direction
• User Research to understand needs
• Service Blueprinting to understand how your services are delivered and options to better meet user needs
• Wardley Mapping to determine the components (from technology to people, processes, data and contracts) that deliver your services, and where there are options for change and strategic moves
• Gameplays to formulate ideas for change and, hypotheses to rapidly test them
• Agile delivery through user focussed sprints, iteration and transparency to take the journey required to make these gameplays happen

Outcomes

• A shared vision and call to arms that is meaningful and relevant to all stakeholders
• A maintainable ‘as-is’ model of your operating model against which ideas for change can be understood and assessed
• The tools to understand what really matters to your users
• The delivery skills and capability to experiment, fail fast, succeed reliably and continue to iterate
• An empowered organisation with the confidence to embrace change as business as usual 

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